{"id":930,"date":"2023-03-06T22:28:08","date_gmt":"2023-03-06T14:28:08","guid":{"rendered":"http:\/\/www.globogate.com\/?page_id=930"},"modified":"2024-02-26T09:06:53","modified_gmt":"2024-02-26T01:06:53","slug":"call-center","status":"publish","type":"page","link":"http:\/\/www.globogate.com\/index.php\/call-center\/","title":{"rendered":"Call Center"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"930\" class=\"elementor elementor-930\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7504f95 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"7504f95\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;animation_mobile&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2cdfdd4\" data-id=\"2cdfdd4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a053dcc animated-slow elementor-invisible elementor-widget elementor-widget-image\" data-id=\"a053dcc\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.11.5 - 14-03-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"3963\" height=\"754\" src=\"http:\/\/www.globogate.com\/wp-content\/uploads\/2023\/03\/call_center.png\" class=\"attachment-full size-full wp-image-1823\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5f90bf6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5f90bf6\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31e3794\" data-id=\"31e3794\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9912bc0 elementor-widget elementor-widget-text-editor\" data-id=\"9912bc0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.11.5 - 14-03-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h4 style=\"text-align: justify;\"><span style=\"font-size: 12pt;\">In order to meet customers&#8217; expectations for fast and efficient call handling, businesses must be able to recognize and remember their interactions without transferring them multiple times. The benefits of providing exceptional customer service include improved sales, positive feedback, and satisfied customers. 3CX&#8217;s advanced call center solution offers features such as dynamic call queues, reporting, wallboards, and seamless CRM integration to enable businesses to deliver exceptional customer service and enhance their overall performance.<\/span><\/h4><p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-807\" src=\"http:\/\/www.globogate.com\/wp-content\/uploads\/2023\/03\/phone.png\" alt=\"\" width=\"160\" height=\"19\" \/><br \/><a href=\"http:\/\/www.globogate.com\/index.php\/contact-us\/\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft wp-image-808\" src=\"http:\/\/www.globogate.com\/wp-content\/uploads\/2023\/03\/email.png\" alt=\"\" width=\"200\" height=\"16\" \/><\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-649585b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"649585b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1c83139\" data-id=\"1c83139\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17dcc7a elementor-widget elementor-widget-text-editor\" data-id=\"17dcc7a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><span style=\"color: #007fc0; font-size: 18pt;\"><strong>CALL CENTER FOR DIFFERENT INDUSTRIES<\/strong><\/span><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e08fee4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e08fee4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9f5d18d\" data-id=\"9f5d18d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b06c4fa animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"b06c4fa\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;rotateIn&quot;,&quot;_animation_delay&quot;:2000}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1974 aligncenter\" src=\"http:\/\/www.globogate.com\/wp-content\/uploads\/2023\/03\/call_center_services.png\" alt=\"\" width=\"570\" height=\"353\" \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-97ebb21 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"97ebb21\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ff9bb26\" data-id=\"ff9bb26\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a44d94 elementor-widget elementor-widget-text-editor\" data-id=\"9a44d94\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><span style=\"font-family: arial, helvetica, sans-serif;\"><strong><span style=\"color: #007fc0; font-size: 18pt; font-family: arial, helvetica, sans-serif;\">Call center never miss call<\/span><br \/><\/strong><\/span><\/h4><div><div class=\"fusion-li-item-content\"><ul><li style=\"text-align: justify;\"><h4><span style=\"font-size: 12pt;\">Call queues for individuals or groups.<\/span><\/h4><\/li><li style=\"text-align: justify;\"><h4><span style=\"font-size: 12pt;\">Advanced queue strategies such as Round Robin and Hunting.<\/span><\/h4><\/li><li style=\"text-align: justify;\"><h4><span style=\"font-size: 12pt;\">Flexibility for agents to answer calls from anywhere, whether they are in the office or working remotely.<\/span><\/h4><\/li><li style=\"text-align: justify;\"><h4><span style=\"font-size: 12pt;\">A call back option for handling overflow during peak times.<\/span><\/h4><\/li><\/ul><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-db877ab\" data-id=\"db877ab\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bc22e91 elementor-widget elementor-widget-text-editor\" data-id=\"bc22e91\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1949 aligncenter\" src=\"http:\/\/www.globogate.com\/wp-content\/uploads\/2023\/03\/wallboard-1.png\" alt=\"\" width=\"403\" height=\"270\" \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-693d93f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"693d93f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-670d3ee\" data-id=\"670d3ee\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-28c6141 elementor-widget elementor-widget-text-editor\" data-id=\"28c6141\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\"><h4 class=\"title-heading-left fusion-responsive-typography-calculated\"><span style=\"color: #007fc0; font-size: 18pt;\"><span style=\"font-family: arial, helvetica, sans-serif;\"><strong>Call monitoring and <\/strong><\/span><strong>staff training<\/strong><\/span><\/h4><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-center\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-li-item-content\"><ul><li class=\"fusion-li-item\"><h4 class=\"fusion-li-item-content\" style=\"text-align: justify;\"><span style=\"font-size: 12pt;\">3CX offers a range of features for legal and quality monitoring purposes, including call recording.<\/span><\/h4><\/li><li class=\"fusion-li-item\" style=\"text-align: justify;\"><h4 class=\"fusion-li-item-content\"><span style=\"font-size: 12pt;\">Businesses can also train agents during live calls using Listen in and Whisper, and take over calls when necessary with Barge in.<\/span><\/h4><\/li><li class=\"fusion-li-item\"><h4 class=\"fusion-li-item-content\" style=\"text-align: justify;\"><span style=\"font-size: 12pt;\">Additionally, ticket responses can be monitored centrally to ensure consistency and quality control.<\/span><\/h4><\/li><\/ul><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_1 1_1 fusion-flex-column\"><h4 class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\">\u00a0<\/h4><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-263a352\" data-id=\"263a352\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e78071a elementor-widget elementor-widget-text-editor\" data-id=\"e78071a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1947 aligncenter\" src=\"http:\/\/www.globogate.com\/wp-content\/uploads\/2023\/03\/barge_listen_whisper-1.png\" alt=\"\" width=\"428\" height=\"321\" \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d88ec0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1d88ec0\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a66f98c\" data-id=\"a66f98c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-194da22 elementor-widget elementor-widget-text-editor\" data-id=\"194da22\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4 class=\"title-heading-left fusion-responsive-typography-calculated\"><span style=\"color: #007fc0; font-size: 18pt;\"><strong>Call recording<\/strong><\/span><\/h4><ul><li class=\"fusion-li-item\"><h4 class=\"fusion-li-item-content\" style=\"text-align: justify;\"><span style=\"font-size: 12pt;\">Customer-agent conversations are recorded for legal and quality monitoring purposes.<\/span><\/h4><\/li><li class=\"fusion-li-item\" style=\"text-align: justify;\"><h4 class=\"fusion-li-item-content\"><span style=\"font-size: 12pt;\">Recorded calls can be easily retrieved and played with a single click.<\/span><\/h4><\/li><li class=\"fusion-li-item\"><h4 class=\"fusion-li-item-content\" style=\"text-align: justify;\"><span style=\"font-size: 12pt;\">Alternatively, users can download recorded call files for later use or reference.<\/span><\/h4><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-abf4f56\" data-id=\"abf4f56\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4da15f4 elementor-widget elementor-widget-text-editor\" data-id=\"4da15f4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><img decoding=\"async\" loading=\"lazy\" class=\" wp-image-1963 aligncenter\" src=\"http:\/\/www.globogate.com\/wp-content\/uploads\/2023\/03\/recording-2.png\" alt=\"\" width=\"426\" height=\"278\" \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eea41f0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eea41f0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-215872e\" data-id=\"215872e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9e65279 elementor-widget elementor-widget-text-editor\" data-id=\"9e65279\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4 class=\"title-heading-left fusion-responsive-typography-calculated\"><span style=\"color: #007fc0; font-size: 18pt;\"><strong>When live chat is not enough \u2026 Superchat!<\/strong><\/span><\/h4><div class=\"fusion-li-item-content\"><ul><li style=\"text-align: justify;\"><h4><span style=\"font-size: 12pt;\">Switch from chat to call seamlessly to resolve issues faster via voice.<\/span><\/h4><\/li><li style=\"text-align: justify;\"><h4><span style=\"font-size: 12pt;\">Visitors have the option to choose between chat or voice communication from the start.<\/span><\/h4><\/li><li style=\"text-align: justify;\"><h4><span style=\"font-size: 12pt;\">Calls go through the browser, making it free for both the customer and business.<\/span><\/h4><\/li><li style=\"text-align: justify;\"><h4><span style=\"font-size: 12pt;\">No need to dial numbers, simply invite web visitors to talk via a &#8216;3CX Talk&#8217; link.<\/span><\/h4><\/li><\/ul><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c57ca38\" data-id=\"c57ca38\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8fa7e7a elementor-widget elementor-widget-text-editor\" data-id=\"8fa7e7a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><img decoding=\"async\" loading=\"lazy\" class=\" wp-image-1967 aligncenter\" src=\"http:\/\/www.globogate.com\/wp-content\/uploads\/2023\/03\/live_chat-2.png\" alt=\"\" width=\"437\" height=\"240\" \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7bfa6ff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7bfa6ff\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a9cbd4e\" data-id=\"a9cbd4e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6686ac3 elementor-widget elementor-widget-text-editor\" data-id=\"6686ac3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-center\"><h4 class=\"title-heading-left fusion-responsive-typography-calculated\"><span style=\"color: #007fc0; font-size: 18pt;\"><strong>Check service levels with reports<\/strong><\/span><\/h4><ul><li class=\"fusion-li-item\"><h4 class=\"fusion-li-item-content\" style=\"text-align: justify;\"><span style=\"font-size: 12pt;\">Check agent performance with various reports.<\/span><\/h4><\/li><li class=\"fusion-li-item\" style=\"text-align: justify;\"><h4 class=\"fusion-li-item-content\"><span style=\"font-size: 12pt;\">See longest wait time and abandoned calls.<\/span><\/h4><\/li><li class=\"fusion-li-item\" style=\"text-align: justify;\"><h4 class=\"fusion-li-item-content\"><span style=\"font-size: 12pt;\">Get reports on SLA and call-back statistics.<\/span><\/h4><\/li><li class=\"fusion-li-item\"><h4 class=\"fusion-li-item-content\" style=\"text-align: justify;\"><span style=\"font-size: 12pt;\">Switchboard \/ wallboard for real-time monitoring of queues.<\/span><\/h4><\/li><\/ul><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c58f2b8\" data-id=\"c58f2b8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8edf4b0 elementor-widget elementor-widget-text-editor\" data-id=\"8edf4b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-1884 aligncenter\" src=\"http:\/\/www.globogate.com\/wp-content\/uploads\/2023\/03\/report.png\" alt=\"\" width=\"442\" height=\"203\" \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e99ad7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e99ad7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e628cd8\" data-id=\"e628cd8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a03084 elementor-widget elementor-widget-text-editor\" data-id=\"8a03084\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><strong><span style=\"font-size: 18pt; color: #007fc0;\">If you&#8217;re seeking to modernize your call center with the latest technology or searching for a new call center solution, 3CX can provide the help you need!<\/span><\/strong><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cc0394b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cc0394b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7171d14\" data-id=\"7171d14\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eeaf380 elementor-widget elementor-widget-video\" data-id=\"eeaf380\" data-element_type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.11.5 - 14-03-2023 *\/\n.elementor-widget-video .elementor-widget-container{overflow:hidden;transform:translateZ(0)}.elementor-widget-video .elementor-wrapper iframe,.elementor-widget-video .elementor-wrapper video{height:100%;width:100%;display:flex;border:none;background-color:#000}.elementor-widget-video .elementor-open-inline .elementor-custom-embed-image-overlay{position:absolute;top:0;left:0;width:100%;height:100%;background-size:cover;background-position:50%}.elementor-widget-video .elementor-custom-embed-image-overlay{cursor:pointer;text-align:center}.elementor-widget-video .elementor-custom-embed-image-overlay:hover .elementor-custom-embed-play i{opacity:1}.elementor-widget-video .elementor-custom-embed-image-overlay img{display:block;width:100%}.elementor-widget-video .e-hosted-video .elementor-video{-o-object-fit:cover;object-fit:cover}.e-con-inner>.elementor-widget-video,.e-con>.elementor-widget-video{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"http:\/\/www.globogate.com\/wp-content\/uploads\/2023\/03\/3CX-Call-Center.mp4\" controls=\"\" preload=\"metadata\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-954c353 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"954c353\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-79e6067\" data-id=\"79e6067\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-994e551 elementor-widget elementor-widget-text-editor\" data-id=\"994e551\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4 class=\"title-heading-left fusion-responsive-typography-calculated\"><span style=\"color: #007fc0;\"><strong><span style=\"font-size: 18pt;\">Integrate 3CX with your CRM<\/span><\/strong><\/span><\/h4><ul><li class=\"fusion-li-item\"><h4 class=\"fusion-li-item-content\" style=\"text-align: justify;\"><span style=\"font-size: 12pt;\">Integrating your 3CX system with your CRM, ERP or accounting system is easy, especially with one of our 3CX supported CRM systems.<\/span><\/h4><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a6fd6ea elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a6fd6ea\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5e02147\" data-id=\"5e02147\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a9fa9f elementor-widget elementor-widget-text-editor\" data-id=\"4a9fa9f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-2665 aligncenter\" src=\"http:\/\/www.globogate.com\/wp-content\/uploads\/2023\/03\/crm.png\" alt=\"\" width=\"1000\" height=\"118\" data-wp-editing=\"1\" \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8065838 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8065838\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e39632c\" data-id=\"e39632c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In order to meet customers&#8217; expectations for fast and efficient call handling, businesses must be able to recognize and remember their interactions without transferring them multiple times. The benefits of providing exceptional customer service include improved sales, positive feedback, and satisfied customers. 3CX&#8217;s advanced call center solution offers features such as dynamic call queues, reporting,&hellip;<\/p>\n<p class=\"more-link\"><a href=\"http:\/\/www.globogate.com\/index.php\/call-center\/\" class=\"themebutton2\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mi_skip_tracking":false},"categories":[],"tags":[],"_links":{"self":[{"href":"http:\/\/www.globogate.com\/index.php\/wp-json\/wp\/v2\/pages\/930"}],"collection":[{"href":"http:\/\/www.globogate.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.globogate.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.globogate.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.globogate.com\/index.php\/wp-json\/wp\/v2\/comments?post=930"}],"version-history":[{"count":339,"href":"http:\/\/www.globogate.com\/index.php\/wp-json\/wp\/v2\/pages\/930\/revisions"}],"predecessor-version":[{"id":6697,"href":"http:\/\/www.globogate.com\/index.php\/wp-json\/wp\/v2\/pages\/930\/revisions\/6697"}],"wp:attachment":[{"href":"http:\/\/www.globogate.com\/index.php\/wp-json\/wp\/v2\/media?parent=930"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.globogate.com\/index.php\/wp-json\/wp\/v2\/categories?post=930"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.globogate.com\/index.php\/wp-json\/wp\/v2\/tags?post=930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}